Frequently Asked Questions

Browse products, add them to your bag, and click 'Checkout'. You'll be guided through address and payment. You can also order via WhatsApp at +91 97876 65850.

Orders can be modified or cancelled only before they are dispatched. Message us on WhatsApp or call us as soon as possible.

COD is available for eligible PIN codes. A nominal handling fee may apply.

Typical delivery is 5–7 business days pan-India. Tamil Nadu orders usually arrive in 2–4 business days. See our Shipping Policy for details.

A flat shipping fee applies to every order. The exact amount is shown in your cart and at checkout.

Once dispatched, you'll receive a tracking number via email and SMS. You can also check live status under My Account › My Orders.

We accept returns within 7 days of delivery for unused products in original condition with tags intact. See our Returns & Exchange policy for full details.

Approved refunds are credited to your original payment method within 7–10 business days after we receive and inspect the returned item.

Yes — exchanges are supported subject to stock. Raise an exchange request within 7 days of delivery.

We label each product with its exact material (Pure Silk, Raw Silk, Cotton, etc.). Only products tagged 'Pure Silk' are 100% silk.

Dry-clean only for silk sarees. Store in a breathable cotton pouch away from direct sunlight. Re-fold periodically to avoid crease marks.

All our sarees are handcrafted, and slight variations in colour and weave are natural signs of authenticity. We photograph under neutral lighting but screen settings may differ.