Privacy Policy

Your privacy matters

This policy explains what personal data we collect, how we use it, and the choices you have. By using Elanisha, you agree to the practices described here.

Information we collect

• Account details: name, email, phone, and password hash when you register.
• Order details: shipping and billing addresses, items ordered, and payment confirmation (we do not store card or UPI credentials).
• Usage data: pages viewed and actions taken, via standard web analytics.
• Communications: emails, WhatsApp messages, and form submissions you send us.

How we use your information

• To fulfil and deliver your orders.
• To send transactional messages (order confirmations, shipping updates).
• To respond to your queries and provide customer support.
• To improve our products, site, and services.
• To send promotional updates only if you opt in. You can unsubscribe at any time.

Sharing your information

We do not sell your data. We share it only with the partners needed to run our business — payment gateways, courier services, and email/SMS providers — and only the minimum needed for their task. We may disclose data when legally required.

Cookies

We use cookies for essential functionality (session, cart) and basic analytics. You can control cookies in your browser settings; disabling essential cookies may break parts of the site.

Data security

We use HTTPS, encrypted password storage, and restricted access controls. No system is 100% secure, but we work to minimise risk.

Your rights

You can request a copy, correction, or deletion of your personal data at any time by emailing elanishafashion@gmail.com.

Contact

Questions about this policy? Write to us at elanishafashion@gmail.com or call +91 97876 65850.